refund, repair, exchange or credit policy
You are entitled to a refund, repair, exchange or credit if the products you've purchased from minimax.com.au are faulty. Where a problem with a product is not a major fault, Minimax can choose whether to repair or replace the item or provide a refun
You are entitled to an exchange if we unfortunately deliver a product that is not the same as the item depicted on minimax.com.au Please contact us here and state the product description, include image and invoice number in the form. Please make sure
If you have changed your mind about your purchase Minimax has a Change of Mind Returns Policy. Items are returned within 30 days of the time of receipt of gooods. You have proof of purchase and items are in original, unopened and undamaged packaging.
We try our best to provide exceptional service, some factors like shipping and handling are outside of our control, and issues can occur. If you have not purchased Route Package protection then please send a photo of the broken/damaged item(s) you re