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Customer Support logo

All articles

All articles

Categories

Click & Collect

Click & Collect

2 articles
Contact Us

Contact details, stores and opening hours

8 articles
Gift Cards

Minimax Gift Cards - online and instore

2 articles
Loyalty

Minimax Rewards loyalty program

7 articles
Returns & Exchanges

refund, repair, exchange or credit policy

7 articles
Shipping & Delivery

Couriers, dispatch and timeframes

15 articles

Articles

Do you offer support or handle issues for Min Max Fan products?

As indicated on our website, our business is Minimax and not Min Max Fans, we are located in Australia. We do not sell or manufacture Min Max Fan products. For any concerns regarding Min Max Fan products, including issues, returns, warranties, or sup

Can products be delivered to a PO Box?

We are able to send most items to a PO Box address as we ship using Aust Post. Please check the product is available for delivery & not just click & collect from a store location. Items sold out in our warehouse may only be available in stores for co

Do you ship internationally?

We are proud to ship our products within our local regions only (Australia only. Please note that international shipping is not available at this time.

How do I measure the size of a frypan?

To measure the size of a frypan, you should measure its external width. This encompasses the whole diameter from one edge to the other across the top, ensuring you capture the full size of the pan's cooking surface.