Faulty ProductsUpdated a year ago

You are entitled to a refund, repair, exchange or credit if the products you've purchased from minimax.com.au are faulty. Where a problem with a product is not a major fault, Minimax can choose whether to repair or replace the item or provide a refund. Please contact us here and state the fault, product description, include image and invoice number in the email within 30 days of receipt of goods. 

Refunds will be processed according to your original method of payment. If you believe your item is faulty after the 30 day time criteria, Minimax may require you to send the item back or take to the nearest store for assesment.