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What steps should I follow if I haven't received my gift card or if there are issues with the card?Updated 6 months ago

If you encounter issues with receiving a gift card such as delivery delays, please contact Minimax customer service promptly. We can lodge an enquiry on your behalf regarding the shipment of the card, or alternatively, we can invalidate the undelivered card and send a new one via Express Post or arrange for pickup at a nearby store if that's more convenient.

When reaching out, provide all relevant information including tracking numbers and any specific timing requirements you may have, in order to assist us in resolving the issue for you.

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