Cookware

Tabletop

Living

Kitchenware

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Customer Support

<p>We take great pride in delivering an excellent customer experience, highlighted by the quality of our service, delivery times, and communication. Customers often express their gratitude for our quick delivery, meticulous packaging, and effective communication, all of which contribute to a remarkable overall customer experience. Our dedication to these aspects consistently earns us five-star ratings from appreciative business owners, reflecting our commitment to exceptional customer satisfaction.</p>

We take great pride in delivering an excellent customer experience, highlighted by the quality of our service, delivery times, and communication. Customers often express their gratitude for our quick delivery, meticulous packaging, and effective comm

What do customers appreciate about our service?

Loyalty

Click & Collect vs Delivery

How do I use the Click & Collect service?

Click & Collect

Contact Us Form

Live chat

Minimax Store Locations

Supplier Requests

Donation Requests

Price Match

Join Our Team

How do I report a negative shopping experience or poor customer service?

Contact Us

Gift Cards

What steps should I follow if I haven't received my gift card or if there are issues with the card?

Minimax Rewards

Welcome Offer

Member Rewards

Online Account Activation

VIP Offers

Updating your email details

Faulty Products

Wrongly Delivered Order

Change of Mind

Damaged Goods

Can I return an item if it's not what I expected?

How can I return a product that I ordered incorrectly or changed my mind about?

What do I do if I receive the wrong size product or if it doesn't meet my expectations?

Returns & Exchanges

Delivery Times

Route Package Protection

Dispatch Timeframe

What should I do if only part of my order arrived?

What happens if I miss a delivery from Minimax?

What is Minimax's extended product range?

Can I add additional items to my order?

How can I track my Minimax order?

What should I do if I am charged for shipping but the item was available in-store?

How long does it take for Minimax to ship an order?

What can I do if my order from Minimax is delayed?

What should I do if my Minimax order is not complete upon delivery?

Can I cancel my order before it gets shipped out?

Can I change the shipping address after placing an order?

What is the process for confirming customer requests for stock check or order processing?

What do customers appreciate about our service?Updated 9 days ago