Couriers, dispatch and timeframes
Your order will be delivered in 3-10 business days from dispatch, depending on your location. Please note we only ship orders to Australian residential or business postal addresses. Minimax is not liable for any loss, damage or injury you or any thir
Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral. Take the greener Route. Choose carbon neutral shipping at checkout, and take instant climate action by supporting one of our carbon r
Most orders are processed the next business day and dispatched within 72 hours. Orders placed after 12pm Friday and over the weekend won't be processed until Monday. Please contact customer support for the latest update on dispatch times.
If you've received only part of your order, the remaining items may be shipped separately, especially if your order is from multiple fulfillment centers or includes items from the extended product range. You will usually receive additional tracking n
If you weren't available when a delivery was attempted, your order may be taken to a local Post Office. You should receive a notification about the missed delivery and details on which Post Office is holding your package. You can then collect your or
Minimax's extended product range refers to products that are offered online and may be delivered directly from the supplier rather than Minimax's own inventory. For these products, tracking information and delivery updates are provided as soon as the
To add items to an existing order, please contact our customer service team with your order number and the details of the additional items you wish to purchase. Depending on the availability of the items and the status of your original order, we may